What to expect when we install

We want to make the installation of your new equipment as easy and convenient for you as we can. We know it can be a hassle to have something like this happening your home, so we’re going to take a series of steps to minimize any disruption to your everyday life you might be expecting to experience.

We’ll Pull The Permits For You

We’ll find out if you need any permits from the city, and we’ll even arrange the city inspector to come and check everything out, at a time that is convenient for you. You don’t need to lift a finger.

You Can Still Come and Go During Installation

Just leave us a contact number where we can reach you if we have to ask for any permissions or to tell you we’re done, and you can leave to run errands or go to work while we perform the installation. If you’re leaving before we get there, just make sure to leave clear instructions on how we can gain access to the property, as well as your contact details.

There’s No Need to Cover Your Carpets or Clean Up After Us

We’ll wear shoe covers when we enter your home, and make sure we cover any areas we’re going to be walking in. When we’re all finished, we’ll vacuum up after ourselves so you don’t have to. There might be a little dust around for the next few days, but thats’s just residual from the installation — We’ll clean up as best as we can!

We’ll Be As Quiet As Possible

If we need to use noisy power tools or hammers, we’ll let you know before we do so it’s not a nasty surprise, but we will always aim to minimize noise disruption in your house — we’ll only use these tools as much as we have to.

Your Home Will Remain As Comfortable As We Can Make It

We’ll obviously have to detach your old system to install the new one, but we will keep it on for as long as possible and work as quickly as we can, so you remain as comfortable as possible. On very rare occasions, it might be off overnight, but we’ll be back first thing in the morning to finish up the job.

We'll Send Someone Out To Inspect the Installation Once It’s Done

Once our installation work is done, we’ll send someone else out within the next few days to make sure everything’s working great and follow up with you about any concerns you might have. We want your experience choosing us as your installer to be a happy one!